Privacy and Use of Site Policy

Effective Date: 08/09/24

At Limousine.co.nz, we take your privacy and security very seriously. This Privacy and Use of Site Policy outlines how we collect, use, protect, and share your information when you use our website and services. It also explains the terms and conditions under which you may use our site. By accessing or using our website, you agree to the practices outlined in this policy.

1. Information We Collect

When you visit our website or use our services, we collect various types of information to enhance your experience and fulfill your requests. The information we collect falls into two categories: personal information and non-personal information.

Personal Information includes data that can be used to identify you, such as your name, email address, phone number, and billing information. This data is collected when you fill out contact forms, request quotes, or book our services. For example, when you book a limousine for a wedding or event, we may need to collect your full name, event details, and payment information to process your booking efficiently.

Non-Personal Information includes data that cannot be used to directly identify you, such as your IP address, browser type, and pages visited on our site. This information is automatically collected through cookies and similar tracking technologies to help us analyze trends and improve our website functionality.

Additionally, we use cookies to enhance your user experience by remembering your preferences and tracking site usage. Cookies are small text files placed on your device by your browser. While most browsers accept cookies by default, you can modify your browser settings to block or delete them if you choose. However, this may affect your ability to fully interact with our site.

2. How We Use Your Information

The information we collect is used for multiple purposes to ensure we provide you with the best possible experience when using our services. Primarily, we use your personal information to process and manage your bookings and to communicate with you regarding the services you have requested. For example, if you book a limousine for an airport transfer, we use your contact information to confirm the booking and provide you with necessary details about your ride.

We also use your information for marketing purposes, such as sending promotional offers, special deals, and updates about our services. You have the option to opt-out of receiving these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Furthermore, your non-personal information helps us improve the performance and usability of our website. By analyzing site traffic, user behavior, and popular pages, we can optimize our services and tailor content to better meet the needs of our visitors.

Lastly, we use your information for security purposes, including detecting and preventing fraud, unauthorized access, or other malicious activities. We take necessary precautions to protect your data and ensure that your experience with us is safe and secure.

3. Information Sharing and Disclosure

At Limousine.co.nz, we value your privacy and do not sell or rent your personal information to third parties. However, in certain situations, we may share your data with trusted service providers or as required by law.

We work with third-party service providers, such as payment processors and IT support companies, to help deliver our services. These providers have access to personal information only as necessary to perform their services and are required to maintain the confidentiality and security of your data.

In compliance with legal obligations, we may also disclose your information if required to do so by law, such as in response to a court order or government investigation. We will take all reasonable steps to notify you before disclosing any information unless prohibited by law.

4. Data Security and Protection

We take robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. To ensure the safety of your sensitive information, such as payment details, we use SSL encryption during data transmission. This encryption technology safeguards your data while it travels over the internet, ensuring that unauthorized parties cannot intercept or access it.

Internally, we implement strict access controls to limit who within our organization can access your personal information. Only authorized personnel, such as customer service agents and IT staff, are allowed access to this data, and they are required to keep it confidential.

In addition to encryption and access controls, we regularly monitor our systems for potential security vulnerabilities and take proactive steps to prevent breaches. Despite our best efforts, no system can be completely secure. Therefore, we encourage you to take precautions when using the internet, such as using strong passwords and avoiding sharing sensitive information through unsecured channels.

5. Your Rights Regarding Your Data

You have several rights regarding the personal information we collect from you. First, you have the right to request access to the information we hold about you and to receive a copy of it. If any of the information is inaccurate or incomplete, you have the right to request corrections. Additionally, you have the right to request the deletion of your personal information, subject to legal or contractual obligations that may require us to retain certain data.

If you wish to exercise any of these rights, please contact us at support@limousine.co.nz. We will respond to your request within a reasonable time and provide assistance as needed.

6. Terms of Use for the Website

By using our website, you agree to the following terms and conditions governing the use of our site.

Lawful Use: You agree to use our website for lawful purposes only. You are prohibited from using the site in any manner that violates applicable laws, infringes on the rights of others, or disrupts the normal operation of the site.

Intellectual Property: All content on our website, including images, logos, text, and graphics, is protected by copyright and trademark laws. You may not copy, modify, or distribute any content from the site without our explicit written consent. Any unauthorized use of our intellectual property may result in legal action.

Prohibited Activities: You may not attempt to hack, interfere with, or gain unauthorized access to our website, servers, or databases. Uploading malicious software, such as viruses, or attempting to disrupt the site’s functionality in any way is strictly prohibited and may result in the termination of your access and legal repercussions.

7. Links to Third-Party Websites

Our website may contain links to third-party websites that are not under our control. These links are provided for convenience and informational purposes only. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to read the privacy policies of any external sites you visit.

8. Changes to This Policy

We reserve the right to modify this Privacy and Use of Site Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review this policy periodically to stay informed about how we protect your information and the terms of using our site. By continuing to use the site after changes are posted, you agree to the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy and Use of Site Policy, or if you wish to exercise your rights regarding your personal information, please contact us using the following details:

• Phone: 02108829757
• Email: support@limousine.co.nz
• Website: https://limousine.co.nz/
• Address: Auckland NZ

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